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Cybersecurity for connected healthcare

Digital Transformation with Industrial Revolution 4.0 is changing the process with automation, Self-service, connected world and large technology evolution. Healthcare as an industry is also maturing with the digital world. A lot of new technologies like IOT, Blockchain, Artificial Intelligence, Personalized medicine, Genomics, 3-D Printing is helping both consumers, healthcare physicians  and changing the paradigm of healthcare. Healthcare wearables, Real time data analytics, Predictive modeling are some of the next generation nouns.

Connected healthcare is the latest buzzword where the entire ecosystem from the consumer to the healthcare provider to the physicians to the payers with life sciences and medical devices are linked. When the ecosystem is connected and there is a petabytes of data transfer every second. When there is data transfer there has to be a mechanism of safeguarding the data. Especially the cybersecurity practices w.r.t the applications, infrastructure and devices have to be matured.

So deep understanding of cybersecurity is key for the connected healthcare. Here we outline a few of the key aspects including the risk mitigation techniques, the incident reporting, deep defense strategies with tool stacks.

The key tenets of the cybersecurity are the Inventory of hardware and software, Prioritization of the critical data and applications, Monitoring, Advanced Defense with Secure SDLC and Testing. We will also focus on a few of the key regulations for the healthcare devices and in the value chain.

The different aspects of standardized and up to date inventory of the hardware, software, outsourced and purchased devices and applications for the security implementation roadmap are important. The collection and contextualization of both proprietary and traditional IT system configuration data, including I/O cards, firmware, and software installed, and control strategies into a single repository. Having a clear inventory gives the following benefits of cybersecurity

The next big element in the cyber security in the connected healthcare and its risk prioritization life cycle. The following steps enable the same

Risk Prioritization Life Cycle

When we have Risk mitigation life cycle the next key step is monitoring of the devices and applications

Once the monitoring is enabled and happening, we need to focus parallel on the Deep defense strategies –

The final steps in the implementation is the Secure SDLC and testing

There are various regulations which govern connected healthcare. The below are a few of them

There are some standards for Incident reporting in connected healthcare for cybersecurity

Finally, we can drive cybersecurity through collaboration in connected healthcare.

Basic guidelines for talking to patients about medical devices

We need to explain how to operate and maintain the device according to the manufacturer’s directions. Always confirm with the patient, their family and caregivers that they understand the instructions before leaving your office. Please advise patients to keep the instructions easily accessible for quick reference. We need to tell the patient to only allow trusted individuals to have access to their device.

The Patient needs to be encouraged to talk to their health care provider or call their device supplier to get further clarification and get feedback on their queries. Secondly, turning off the device when not needed and only connect the devices in a trusted network.

We need to encourage the patient to talk to their health care provider or call their device supplier if they have questions. We have to inform the patient if they can turn off the device when not using it and remind the patient to connect the device only to trusted networks. Educating the patients with the tips and do’s and dont’s -whenever encryption is available, enable it to help protect health information stored or sent by mobile devices. Always ask them to use a strong password or other user authentication.

The patient has to be made aware that they need to install and activate wiping and/or remote disabling to protect the data on your mobile device if it is lost or stolen which quite critical.

We educate the patients with the tips -whenever encryption is available, enable it to help protect health information stored or sent by mobile devices. Always let them use a strong password or other user authentication. The patient mobile needs to have a firewall to block unauthorized access and should be enabled by security software to protect against malicious applications, viruses, spyware, and malware-based attacks.

The device has to have the security software up to date. It is better to research mobile applications (apps) before downloading. They also have to maintain physical control of your mobile device. Know where it is at all times to limit the risk of unauthorized use. We can also advise if we use additional layers of security, such as a VPN to send or receive health information over public Wi-Fi networks. Finally, we tell them to delete all stored health information on computers and mobile devices before discarding or donating them

There are many ways to implement the cybersecurity strategies for connected healthcare. In this article we have covered some of the principles to have a holistic approach to solve this problem.