India-First-Global-Insights-Analysis -Sharing-PlatformIndia-First-Global-Insights-Analysis -Sharing-Platform

Bigbasket -What’s in your basket?

, September 11, 2013, 0 Comments

In recent times, we have observed a stream of online grocers opening shop online in every metropolitan city offering everything from fresh veggies to dry goods. Bangalore-based online grocer offers products in various categories and currently deliver in Bangalore, Hyderabad and Mumbai (includes Navi Mumbai and Thane).

How it works
Quite similar to what Google does in the US, allows you to choose and add from a wide variety of options in every category, select a time slot that works for you and is delivered right to your doorstep. And like most online retailers, they allow you to pay by debit/credit cards and the infamous cash-on-delivery mode. No more traffic jams and lugging grocery up many flights of stairs, is certainly a boon to many Indians especially those with hectic schedules.

What they offer
The following are some of the categories of products they sell.
Fresh veggies and fruits
Bread, Dairy and Eggs
Personal and household supplies
Grocery and Staples

Delivery slots
Bigbasket has the following slots during which you will receive your order. You can choose between
Slot 1 – 7 AM – 9 AM
Slot 2 – 10 AM – 12:30 PM
Slot 3 – 4:30 PM – 7 PM (in Mumbai) and 5PM – 7:30 PM (in Bangalore) and 4 PM to 6:30 PM (in Hyderabad)
Slot 4 – 7:30 PM – 10 PM (in Mumbai and Bangalore) and 7 PM – 9:30 PM (in Hyderabad)

Bigbasket also offers a great option – cut off time. For those of you who place an order and realize they no longer need a product or want to add on more, this option lets you modify or even cancel the order before the cut off time expires.

Delivery charges
Bigbasket now delivers on the same day of the order. As long as the order gets placed before noon, the order will be delivered by evening depending on slot availability. There is a nominal delivery charge of Rs. 20 (in Bangalore and Hyderabad) and Rs. 25 (in Mumbai) for orders below Rs 1000 in value.

The return policy is pretty straightforward. If you are not satisfied with a product, you can return it directly to the person who delivers the product. If not, there is a 7 day limit within which you can return the product that is unopened and in resale-able condition. For defective products, you can contact their customer support team that handles queries.

To learn more and make use of this awesome service, log on to right away and do let us know what you think and how it works out for you.