Look and the feel factor
It offers a distinct, uncluttered interface with four main menus, that user would quite frequently use. UI is simple and designed with the sole purpose to aid the customers in managing their bookings and navigating the App easily. It also has a pretty comprehensive FAQ section where one can search by theme that includes Travel Planning, Booking, Departure, Arrival and many other categories.
Process
Booking a flight can be done in 5 simple steps – search, select, verify, ‘add-in’ and book. Search results gives you the best option and also standard set of options. Pick and choose one and verify the details from detailed breakups given, once you are sure, add-in details, go ahead and book your seat.
After booking it, you can use Manage my Booking options to modify /alter the flight plan as per your needs and also one can find correct flight timetable and status that is on real time basis pertaining to your bookings.
Booking & Managing has been made easy through this productivity App. So if you are travelling via Royal Dutch Airline, be sure to have KLM Mobile App which would come handy in organizing your trip and managing it.
In process of communicating with customers and to understand their views and thoughts on KLM mobile and online services, KLM has recently launched a crowdsourcing challenge in Asia. Contestants are encouraged to make videos by themselves, explaining their experiences with KLM, you can take full control of your trip with your mobile.
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