This approach includes knowing yourself in and out. We spoke about Daniel Goleman and emotional intelligence last week. The components of emotional intelligence include self-awareness, self-regulation, motivation, empathy, and social skill.
The first and foremost component of self-awareness or ‘knowing yourself’ is most important. There are further three components towards knowing yourself viz: Emotional awareness, self-confidence and knowing your strengths and weaknesses. So, go ahead do these personality tests to know yourself better.
Every leader should get their team members to assess their personality types. This could be later circulated to other team members (with prior permission of course!). This helps team members understand each other, why certain team members behave the way they do and how best to utilize each other’s personality type to the team and organization’s advantage.
There are lots of tools to understand your personality type. You can try any one or all of these. They are fun to do and can help you discover yourself. I have listed those I have done. There may be more out there…
The value of honest and transparent communication cannot be emphasized enough. The language used, the tone and non-verbal communication used, can make or break a team/organization. To communicate effectively- know yourself and your colleagues well as mentioned above
Conflict resolution is not easy.
A leader has to be aware of the various conflict resolution styles according to the background culture that a person belongs to. With globalization being the norm, it becomes important for a leader to know conflict management styles across cultures.
Here is an interesting snapshot of the various conflict management styles across the globe.
Leaders can organize for mediators or agencies handling workplace conflicts but when there are tools and approaches at hand, leaders must first try these and then mediators can get involved when there is absolute necessity.
Whether you are starting your career or you are an executive at the far end of the career ladder, you can become a great leader and person, by knowing your personality type/traits and by building on your strengths and repairing your weaknesses.
By recognizing the various personalities in your organization or team helps you lead and manage better, all leading to greater employee engagement and higher performance. As a leader, you can encourage your team mates to recognize their strengths and work on their weaknesses.
Do you know your workplace personality type? Can you say whether you are a fox, owl, turtle, shark or teddy bear? Or maybe ISTJ, ENTF or INFP?
How has knowing your personality type helped you or helping you?
 Asian Journal of Management Research, Vol 1 Issue 1, 2011
Anu Singh Lather, Dean, University School of Management Studies, GGSIPU, Delhi
Shilpa Jain, Assistant Professor, University School of Management Studies, GGSIPU, Delhi
Anju Dwivedi Shukla, Research Scholar, University School of Management Studies, GGSIPU, Delhi